FAQs
Orders are processed and shipped within 48 hours, not including weekends or holidays. You will receive a confirmation email with tracking details once your order has shipped.
You may contact our customer support team via email at support@blujua.com.
We do not ship internationally at this time.
Due to the personal nature of our products and because they are made to order, we do not accept returns or exchanges. We ask that you contact us at support@blujua.com within 7 days of receiving your order if you encounter an issue. We will do everything we can to make sure you have a great experience with us.
Yes! We offer 15% off your first order when you subscribe to our newsletter. Joining will give you access to exclusive promotions, new collections, and product launches.
Our soap is handmade from scratch using the cold-process method. All cold-process soap contains sodium hydroxide lye. After the lye reacts with oils, the result is soap and natural glycerin. No traces of lye remain in the final product.
Yes. Our soap and all of our products are free of palm oil. This speaks to our initiative to be an eco-friendly and sustainable company.
Yes. We prioritize eco-friendly and biodegradable packaging. We use glass bottles and jars and recycled paper packaging. Please reuse or recycle our glass containers and shipping boxes. Together we can reduce waste and protect our natural resources.